ORDERS

Please notice that all orders have an expected production time of 2-4 weeks (shipping not included), as every ÅT KOTYRE piece is sewn at our studio in Copenhagen when the order has been placed, to minimize over production. You will receive an order confirmation email when the order has been placed.

We do our best to get your ÅK purchase to you as fast as possible. When your order is ready you’ll receive a message to let you know your order is ready to be shipped/picked up.

PAYMENT

We accept various payment methods, including credit/debit cards, and Apple pay. Payment is due at the time of order. By providing your payment information, you authorize us to charge the specified amount to your chosen payment method.

CUSTOMS AND SALES TAX/VAT

If your order is placed from an EU country you will pay the Danish sales tax/vat but no customs fee. This is according to customs policies regarding sales within the EU. 

If your order is placed outside the EU, you will not have to pay the Danish sales tax/vat, but you may have to pay additional tax and duties in the country of the destination. ÅT KOTYRE is not responsible for these or any fees charged by customs. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery and please be advised that it is your responsibility to pay for these extra charges. 

WARRANTY

‍All products on aatkotyre.com come with a two-year warranty from the day the item is received. This warranty only covers manufacturing related errors. We will gladly make reparations due to wear and tear from ordinary use, but this issue is not covered by any warranty and we reserve the right to refuse such a case.

PRODUCT DESCRIPTIONS
We strive to ensure that our product descriptions are accurate and complete. However, we do not warrant that the descriptions are error-free, and we reserve the right to correct any errors, inaccuracies, or omissions.

Some of the materials we use at ÅT KOTYRE have had a past life, which means that they will include wear and tear from a former life. Please be aware of this before ordering any of our “unique” garments, as we do not return items because of small flaws/wear and tear, as this is a part of the design.

CONTACT

If you have any questions about these SALES TERMS, please contact us at:

ÅT KOTYRE
aat.kotyre@gmail.com
+45 27895441